I need to cancel my order, can I do this?Updated 2 months ago
Yes - but only if your order hasn’t been processed or shipped yet.
We start preparing orders quickly to make sure they reach you on time, so if you need to cancel, please get in touch as soon as possible.
If your order hasn’t shipped yet → we can usually cancel it for you.
If your order has already shipped → we’re unable to stop it, but you’re welcome to return it once it arrives.
💡 Tip: The fastest way to request a cancellation is by replying directly to your order confirmation email (or alternatively, email [email protected])