I received the wrong item.Updated 2 months ago
We’re really sorry you didn’t get exactly what you ordered. Don’t worry, we’ll get this sorted quickly.
More detail:
To help us put things right, please:
1. Take a quick photo of the item you received.
2. Reply directly to your order confirmation email, or email us at [email protected] with your order number in the subject line.
3. The team will review and arrange the correct item for you as soon as possible.
🙏 We know it’s frustrating when things don’t go to plan, our team are only human, and every now and then mistakes happen. Thanks for bearing with us while we make it right.