My order has arrived damaged.Updated 2 months ago

We’re really sorry your order didn’t arrive in perfect condition. Please get in touch and we’ll make it right.

More detail:
To help us sort this quickly, please follow these steps:

1. If your item has arrived damaged, email us a photo of the item and its packaging. This helps us log the issue with our courier and improve our packaging for the future.

2. The easiest way is to reply directly to your order confirmation email or contact us at [email protected] with your order number

3. Our team will review and resolve this for you as quickly as possible.

♻️ We’re proud to use plastic-free, recycled and recyclable packaging, but it does mean items can sometimes be more vulnerable in transit. Your feedback helps us keep improving.