%20(1).png){kind=small}
Shipping & Returns
Everything you need to know about shipping and tracking your Good Tuesday order - including delivery times, tracking info, international orders, and what to do if something goes missing.
Where do you ship and what does it cost?
We ship within the UK, EU, US and other international locations. Good Tuesday orders are shipped directly from the UK. We deliver across the UK and many international destinations - including the US, Europe and the rest of the world.We don’t currentl
Will I be charged duties or taxes?
It depends on where you live - but we do our best to minimise surprises.Good Tuesday ships from the UK, and international orders may be subject to local duties, taxes, or handling fees depending on your country’s import rules.Here’s how it works in d
When will my order be shipped?
We ship orders quickly - usually the same day.More detail:The team packs orders every weekday, and anything placed before 2 PM (UK time) usually heads out the door the same day. Orders placed after 2 PM, or over the weekend, will ship the next workin
How do I return my order?
Not quite what you wanted? If you’d like to return something, we’ve kept the process simple. You have 14 days from delivery to return your order to us. More detail:To start a return:1. Reply to your order confirmation email (or email us at studio@goo
When will I receive my refund?
Refunds usually appear in your account within 5–10 working days, depending on your payment method.More detail:Once we’ve processed your return (or confirmed a refund for another reason), the money will go back to your original payment method:Credit/d
How can I track my order?
Tracking details, for orders with tracking only, are sent to you in your dispatch confirmation email**. More detail:UK orders → All UK orders are sent with Royal Mail 48 as standard, a tracked service. Your dispatch email will include a tracking link
How can I get my order faster?
We offer fast, reliable express options for UK orders.At checkout, you can choose from the following:Express | Royal Mail Tracked 24 → usually arrives 1–2 working days after dispatchNext Day | Royal Mail Special Delivery by 1 pm → arrives the next wo